Read on for a list of common OS X El Capitan problems that you can fix on your own without a trip to the genius bar. How to Fix OS X El Capitan Installation Problems Some of these are common Mac problems that happen after a major update, while others are tied specifically to OS X El Capitan. We have not seen many OS X El Capitan installation problems that are widespread, but we did run into issues on one of our MacBooks. The OS X 10.11.1 update includes installer reliability fixes, so you should run into fewer issues. If the computer restarts after what you assumed was an installation, but it is still running OS X Yosemite, the first thing to try is running the OS X El Capitan installer again. What you need to know about OS X El Capitan problems. If you are stuck on a gray screen during the OS X El Capitan installation you can try to simply wait it out, which works for some users. If that fails you may need to try booting into safe mode. Immediately after you hear the startup sound, press and hold the Shift key.Release the Shift key when you see the Apple logo appear on the screen.How to Fix OS X El Capitan 10.11.4 Freezing Problems If this fails you may need to restore a backup from Time Machine and try installing again. One of the biggest OS X El Capitan problems to affect users in 2016 is a OS X 10.11.4 freezing problem that mainly effects the 13-inch MacBook Pro Retina from 2015. On the MacRumors Forums many users complain that the MacBook randomly freezes while running OS X 10.11.4. You can use the directions in the link above to see if you are impacted by this issue, or if you are just experiencing random issues. If this happens to you, you will need to hold down the power button to force a restart. If it happens to you, the next step should be to install OS X 10.11.5. This small update fixes the problem for most users.įix OS X El Capitan Microsoft Office 2016 Problems IMAC KEEPS FREEZING WHEN ASLEEP INSTALL Since the OS X El Capitan release date we’ve heard from many users with problems using Microsoft Office 2016 on OS X El Capitan. Thankfully there is now a simple solution. IMAC KEEPS FREEZING WHEN ASLEEP INSTALL.
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